Frequently Asked Questions

📦 Orders & Shipping

How long does shipping take?
Orders are processed within 1–2 business days. Delivery typically takes 7–14 business days depending on your location.

Will I get a tracking number?
Yes! You'll receive a confirmation email with your tracking link once your order ships.

Do you ship internationally?
Yes, we ship worldwide.

💳 Returns & Refunds

What is your return policy?
We offer a 30-day money-back guarantee on all orders. If you're not completely satisfied, contact us at hello@basicneedsforyou.com and we'll make it right.

My item arrived damaged — what do I do?
We're so sorry! Email us a photo of the damage and your order number, and we'll send a replacement or issue a full refund right away.

💄 Hair Removal Device (IPL)

Does it hurt?
No. Our IPL device is completely painless — no redness, no irritation.

How long until I see results?
Most customers see a noticeable reduction in hair growth after 3–4 sessions (about 3–4 weeks of use).

Is it safe for sensitive areas?
Yes, it's designed specifically for the bikini area and other sensitive skin zones.

🩺 Wellness & Supplements

Are the probiotic gummies safe?
Yes. Our pH Feminine Probiotic Gummies are made with naturally sourced probiotic strains. Consult your doctor if you are pregnant, nursing, or on medication.

How does the Skinny Cutting Drink Mix work?
It contains natural GLP-1 supporting ingredients that help curb appetite and support metabolism. Take once daily with water.

What's in the Herbal Belly Patch?
Each patch contains a blend of traditional herbal extracts. Apply to clean, dry skin on the belly area overnight.

✨ Skincare & Beauty

What does the K-Beauty Collagen Balm do?
This 5-in-1 glow stick hydrates, firms, brightens, primes, and conditions — all in one swipe. Great for on-the-go use.

How do I use the Purple Whitening Mouthwash?
Swish for 30–60 seconds after brushing. The purple pigment cancels yellow tones instantly for a visibly whiter smile.

What is the Belly Firming Cream?
A fast-absorbing topical cream formulated to tighten and smooth skin. Apply in circular motions to the belly area twice daily for best results.

🎁 Bundles

Can I mix and match bundle items?
Our bundles are pre-configured for the best value and results. If you'd like a custom combination, email us and we'll see what we can do!

Are bundles discounted?
Yes! All bundles are priced lower than buying each item individually.

Still have questions?

Email us at hello@basicneedsforyou.com — we're happy to help!